Refund and Cancellation Policy

This policy explains when refunds may be issued for orders placed through Food 3D Labs.

Order Cancellation

• Customers may cancel orders before the restaurant begins preparation.
• Orders cancelled after preparation may not be eligible for full refunds.

Refund Eligibility

Refunds may be issued in the following situations:

• Restaurant unable to fulfill the order
• Incorrect or missing items
• Food quality issues
• Order cancelled before preparation

Non-Refundable Cases

• Incorrect delivery address provided by customer
• Customer unavailable at delivery location
• Order already prepared and dispatched

Refund Processing Time

• UPI / Wallet – 1 to 3 business days
• Debit/Credit card – 3 to 7 business days

How to Request Refund

Contact support with your order ID and issue details.

Email: info@3d-labs.com

Policy Updates

Food 3D Labs reserves the right to update this policy at any time.