Terms and Conditions

Welcome to Food 3D Labs. By accessing our website or mobile platform you agree to comply with the following terms.

1. Platform Overview

Food 3D Labs operates an online food delivery marketplace connecting customers, chefs/restaurants and delivery partners.

2. User Accounts

• Users must provide accurate registration information.
• You are responsible for maintaining your account security.
• Unauthorized use of accounts is prohibited.

3. Orders and Payments

• Customers may place orders through the platform.
• Payments may be processed via secure payment gateways.
• Prices displayed include applicable taxes unless stated otherwise.

4. Chef / Restaurant Responsibilities

• Ensure food quality and hygiene.
• Provide accurate menu and pricing.
• Prepare orders within the accepted preparation time.

5. Delivery Partner Responsibilities

• Deliver orders safely and on time.
• Maintain proper conduct with customers and restaurants.
• Follow traffic and safety regulations.

6. Platform Role

Food 3D Labs acts as a facilitator connecting customers, chefs and delivery partners.

7. Service Availability

We may modify or suspend services without prior notice.

8. Limitation of Liability

The platform is not responsible for food quality issues arising from restaurant partners.

9. Policy Updates

Terms may be updated periodically. Continued use indicates acceptance.

10. Governing Law

These terms are governed by the laws of India.